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1. What Information We Collect
We may collect and hold personal information from you in various ways, including when you contact us, use our website, or engage our services. The types of information we collect may include:

  • Personal Identifiers: Name, contact details (such as phone number, email address), and postal address.

  • Technical Information: Information collected through cookies and analytics tools when you use our website, such as your IP address, browser type, and browsing behavior.

  • Transactional Information: Payment details (if applicable) and information about the services you have purchased.

  • Other Information: Any additional information you voluntarily provide to us, including feedback, preferences, and survey responses.

2. How We Use Your Information
We collect and use your information to provide, improve, and personalize our services. Specific purposes include:

  • Service Delivery: To facilitate your installation, manage ongoing services, and provide support.

  • Communication: To send notifications, updates, and information about our services.

  • Marketing: To inform you of our products, promotions, and services if you have opted in to receive such information. You may unsubscribe at any time.

  • Website Improvement: To analyze and improve our website, including monitoring website traffic and user interactions.

  • Legal Compliance: To comply with relevant laws, regulations, or legal processes.

3. How We Protect Your Information
We take reasonable steps to safeguard your information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

  • Secure Storage: We store information on secure servers with encryption and restricted access.

  • Access Controls: Only authorized personnel can access personal information to perform their duties.

  • Data Minimization: We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law.

4. Disclosure of Your Information
We may share your personal information under certain circumstances, such as:

  • Service Providers: We may share information with third-party contractors, installers, and service providers who assist in delivering our services.

  • Legal Obligations: We may disclose information if required to comply with legal obligations, including court orders, government requests, or other legal processes.

  • Business Transfers: If Australian Solar Power undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect the functionality of our website.
6. Your Rights
You have rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or outdated information.

  • Withdrawal of Consent: Withdraw consent to marketing communications at any time by using the "unsubscribe" link in emails or contacting us.

  • Complaint: Lodge a complaint with us if you believe we have breached your privacy rights, or contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

To exercise any of these rights, please contact us at info@aspsolutions.com.
7. Links to External Sites
Our website may contain links to third-party websites. This Privacy Policy does not cover those sites, and we encourage you to review their privacy policies. We are not responsible for the privacy practices or content of external websites.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on our website with the date of the latest revision. Continued use of our website or services after changes are posted will constitute acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
 

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Privacy Policy

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